We know that the transition from home to senior living is no small undertaking for older adults and their families. We want to make the process as smooth and stress-free as possible. Every step is planned carefully and respectfully to ensure new residents feel comfortable and welcome in their new home the moment they arrive.
At your first appointment, our lifestyle advisor will take the time to sit down and listen to you and your loved one. This is an essential step in getting to know you and understanding your needs, your preferences, your current living situation and your hopes for this next chapter of your life.
What you can expect at this appointment:
After this initial conversation, our care team will review your needs in detail. We will then suggest a suite of services tailored to your situation, including healthcare, personal support and social activities.
Why is this assessment necessary?
Once your personalized care plan has been finalized, the next step is signing a lease. Our team will be happy to answer any of your questions and walk you through the administrative formalities.
This is an important step, during which we will:
Everything will be ready for you on the day you move in to make the transition hassle-free. Our team will be there to welcome you and help you feel at home from the moment you arrive.
What you can expect on day one:
The importance of family support
Getting used to a new living environment can be tough. Having your family members there to support you can ease the transition. We encourage families to read our blog for some helpful tips on how to make the experience smoother for everyone.
Personal belongings
We recommend that families prepare a set of personal essentials that will help the new resident adjust and feel at home. Have a closer look at our checklist of recommended items to make sure you have everything they need.
Your comfort and well-being are our top priority. Once you’ve moved in, you will meet with the personal support worker assigned to you and the resident care coordinator who will ensure the day-to-day care and services you receive fit your needs.
This discussion will help you:
Quelques semaines après votre emménagement, une petite célébration d’accueil est organisée pour vous souhaiter officiellement la bienvenue parmi nous.
Au programme :
You can count on our team to assist you throughout your transition, making adjustments to your services as relevant and supporting you as you get accustomed to your new routine and surroundings.
Every resident is unique, and so are their needs. We are here to listen and help.
We look forward to welcoming you into our community and helping you feel comfortable, safe and at home right from the start.